Orders & Payments
Once you place an order, you will receive an automated confirmation email. However, final acceptance occurs only after successful payment authorization.
We accept Visa and MasterCard credit/debit cards through secure encrypted payment gateways.
If payment authorization fails, the order may be canceled automatically.
Yes. Fraudulent disputes may result in legal action and recovery of associated costs.
Shipping & Delivery
Yes, we provide free delivery within Karachi, Hyderabad, Multan, Lahore, Islamabad, and Peshawar.
Orders
are processed within 4–5 business days. Delivery timelines are estimates and
not guaranteed.
Yes. Delays may occur due to courier issues, weather, public holidays, or force majeure events.
Yes, but shipping charges and availability may vary depending on location.
Returns, Exchanges & Refunds
No. All sales are final under our strict No Return and No Exchange policy.
No. Refunds are not issued for change of mind, incorrect orders, delivery delays, or dissatisfaction after use.
Refunds
are only issued if the product is unavailable after payment or if the order is
canceled by PAKO COMPUTERS before dispatch.
Warranty
Warranty services are provided strictly according to the manufacturer, supplier, or authorized distributor terms.
A valid invoice is mandatory, and where applicable, the warranty card must also be presented.
Warranty begins from the invoice generation date, not installation or first use.
Warranty excludes physical damage, liquid exposure, electrical surge, tampering, misuse, consumables, and software-related issues.
Processing
typically takes 3–6 weeks depending on the manufacturer’s procedures.
Privacy & Security
We collect name, contact details, delivery address, and payment information for operational purposes.
Your information is used for order processing, shipping, customer communication, and fraud prevention only.
Yes. We use secure encryption protocols and do not store full card details.
General Terms
You
must be at least 18 years old and provide accurate information when placing an
order.
Yes.
Orders may be refused, canceled, or limited at our discretion, especially if
fraud is suspected.
All
disputes are governed by the laws of Pakistan and subject to local courts.